Voice/Phone Banking

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Voice Teller – Instant Account Access

[/vc_column_text][vc_button title=”Download Voice Teller Instructions PDF” icon=”fa-chevron-right” align=”left” href=”https://uhaulfedcu.com/wp-content/uploads/2016/06/voice_teller_instructions-1.pdf” el_class=”lightbluebutton”][vc_column_text]For 24-hour access to your account call the voice teller at 800-201-2718 or 602-263-6655

Main Menu Call Flow

Press the number on your phone to access the menu item. Each menu item will take you to sub-menu with a new set of choices.

1. Inquiry Transactions (Call flow details on inside page)
2. Transfer Transactions
   1. Select account to transfer funds form
   2. Select account to transfer funds to
   3. Enter amount
   4. Main menu
3. Withdrawal Transactions
   1. Select account to withdraw from
   2. Enter amount
   3. Confirmation and balance information
   4. Main menu
4. Pin changes
   1. Enter new pin
   2. Confirm new pin
   3. Main menu

9. Call Transfer

1.Call transferred[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”376″ img_size=”full”][vc_column_text]

For MasterCard balance inquiries please call Atira Credit at 1-888-428-4721

Please have your 16 digit account number ready.

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3. Clubs[/vc_column_text][vc_column_text]

1. Balance
   1. All accounts
      1. All balances given
      2. Main menu
   2. Specific Account
      1. Enter Account #
      2. Balance Given
      3. Main menu
2. Deposit History
   1. Enter Account #
   2. History Given
   3. Continue
      1. History Given
   4. Cancel
      1. Main Menu
3. Withdrawal History
   1. Enter Account #
   2. History Given
   3. Continue
      1. History Given
   4. Cancel
      1. Main Menu
4. Transaction From Date
   1. Enter Account #
   2. Enter Date YYYYMMDD
   3. History Given
   4. Continue
      1. History Given
   5. Cancel
      1. Main Menu
5. All History
   1. Enter Account #
   2. History Given
   3. Continue
      1. History Given
   4. Cancel
      1. Main Menu
6. Dividend Information
   1. Enter Account #
   2. Dividend Information
   3. Main Menu

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2. Share Drafts

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1. Balance
   1. All accounts
      1. All balances given
      2. Main menu
   2. Specific Draft Account
      1. Enter Account #
      2. Balance Given
      3. Main menu
2. Specific Draft
   1. Enter Account #
   2. Enter check #
   3. Draft info given
   4. Main Menu
3. Most Recent Drafts
   1. Enter Account #
   2. Draft info given
   3. Main menu
4. Deposits
   1. Enter Account #
   2. History Given
   3. Continue
      1. History Given
   4. Cancel
      1. Main Menu
5. Withdrawal History
   1. Enter Account #
   2. History Given
   3. Continue
      1. History Given
   4. Cancel
      1. Main Menu
6. Transaction History
   1. Enter Account #
   2. Enter date YYYYMMDD
   3. History Given
   4. Continue
      1. History Given
   5. Cancel
      1. Main Menu
7. All History
   1. Enter Account #
   2. History Given
   3. Continue
      1. History Given
   4. Cancel
      1. Main Menu
8. Dividend Information
   1. Enter Account #
   2. Dividend Information
   3. Main Menu

[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text]4. Term Shares

5. Loans[/vc_column_text][vc_column_text]

1. Balance
   1. All accounts
      1. All balances given
      2. Main menu
   2. Specific Draft Account
      1. Enter Account #
      2. Balance Given
      3. Main menu
2. Detailed Information
   1. Enter Account #
   2. Detailed Information Given
   3. Main Menu
3. Transaction History From Date
   1. Enter Account #
   2. Enter Date YYYYMMDD
   3. History Given
   4. Continue
      1. History Given
   5. Cancel
      1. Main Menu
4. All History
   1. Enter Account #
   2. History Given
   3. Continue
      1. History Given
   4. Cancel
      1. Main Menu

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